FAQ'S

General

Cat Cafes are a popular attraction that are popping up across the USA, where adoptable cats are in a cage-free, social and inviting environment. The world’s first cat cafe, Cat Flower Garden opened in Taipei, Taiwan in 1998.

The short answer is YOU!

  • Events enthusiasts - Animal rescue supporters - Community residents – Tourists
  • People who want to spend time with cats, especially if they currently don’t own a cat
  • People who want to hang out with friends and family in a fun and enjoyable environment
  • Someone interested in adopting a cat and discovering the purrfect match

Through this experience, we stay true to our mission and strive to increase animal adoptions through active engagement, awareness and a comfortable, welcoming atmosphere to meet cats – all while promoting kindness for animals and each other.

Logistics

The Cat Nook Cafe is run entirely by volunteers - how amazing!  Ask to sign up for our newsletter and wait for updates at info@catnookcafe.com! We’ll also be posting job and volunteering vacancies on the page Join Cat Nook Crew.

You can book time to hang with the cafe cats on our Events Page

You can donate on our Donation page

Cat Nook Cafe is located in town center at 18W. Winona Ave., Norwood Pa 19074.  We are a block away from the Septa train station and Norwood Public Library and near Davis' Trading Post, Daisy Delights, and Erin's Pub Restaurant.

There is street metered parking and 2 municipal metered parking lots.  Meter parking rate is $0.25 for an hour. Parking is free after 6pm. Parking is also free on Sundays.

The train station is a block away from the Cat Nook Cafe - Septa Wilmington/Newark Line Regional Rail. http://www.septa.org/stations/rail/norwood.html

We are open to accept visitors in the cafe whenever our volunteers are available. Please review the Pla Your Visit page.You can book time to relax and enjoy the cats in the Cat Lounge via the Book Now Menu

Keeping Cats Happy

The cats have spent time living together in a foster home prior to arriving at the cafe.  The Cat Lounge cats have all been carefully chosen, to make sure they are comfortable living in an environment with a number of other cats and people.  New cats arriving go through a careful and slow introductory period.  Once the cats arrive and are settled-in, they are observed carefully, daily, for any signs of distress and to ensure they are comfortable spending their days snuggling indoors with their playmates - and the kind customers!

All the cats have been especially selected for their friendliness and sociability. And, just like people, some kitties need some downtime.  Our cats have constant access to a private sanctuary, via cat doors on the floor and by climbing the high-level walkways to enter this calm space.  As well as this, there is a wide ledge for the cats to hang out and people-watch from above, where they cannot be pet but they can still enjoy the company of others.

The cat lounge is set up to accommodate the environmental needs of cats by providing multiple and separated key resources: food, water, toileting areas, scratching areas, play areas, and resting or sleeping areas.  This ensures that each cat has sufficient territory to stay happy and secure.  Constant access to the private cat sanctuary area also provides a calm space away from people when they need some time alone.  In addition, the cat lounge etiquette promotes positive human-cat social interactions and there is limited seating with the cats at any one time.  Visitors will need to respect the cats and their unique personalities and will be asked to leave if they are causing any concern.

The cats have spent time living together in a foster home prior to arriving at the cafe.  The Cat Lounge cats have all been carefully chosen, to make sure they are comfortable living in an environment with a number of other cats and people.  New cats arriving go through a careful and slow introductory period.  Once the cats arrive and are settled-in, they are observed carefully, daily, for any signs of distress and to ensure they are comfortable spending their days snuggling indoors with their playmates - and the kind customers!

Adopting a Cafe Cat

So, you’ve found someone that you feel is a good match and would like to adopt him/her? Great! We have onsite cat adoption applications that you can fill out right here at the Information Station, located in the cafe. Once your application is complete (please answer every question) we will then forward it to an adoption application processor who will be back in touch with you shortly. However, if you would prefer to fill out an application in the comfort of your own home, not a problem! You can also find our cat adoption applications on our website at: AdoptACat

If you’ve met and fallen in love with a cat during a reserved meeting at the cat cafe lounge and have filled out an application for him/her and it’s approved, you can then meet with one of our specially trained cat café adoption advisors. The advisor will review your application and go over the cat adoption agreement with you. Once all documentation is signed, questions are answered and the adoption fee is received, you may then take your new friend home with you right from the cat café lounge! ***Don’t forget to bring a carrier along with you!

Keeping it Clean

To keep the cat lounge neat and ready for visitors, our team follows a detailed daily cleaning regime.  In addition, there is an exhaust fan to maintain air quality.

The Cafe area is completely separate from cats, with two separate doors between the cat lounge and the cafe.  You are welcome to enjoy your beverage and food in our cafe before, or after, you visit with the cats.  And, while we do allow you to bring in your drink while visiting with the cats, we ask that you enjoy your food in our Cafe seating area only. Once you open the drink and sit down with the cats, it is your responsibility to keep them cat-free. Our kitties will be well fed and provided water at all times, so they should not show interest in your drink!